VIVI Forward Deployed Engineering

From GEO tracking to improvement, right inside your workflow.

VIVI connects its AI search monitoring data and execution engine directly to the way your teams already work. VIVI engineers stay with you from diagnosis through integration to measured results.

Why AX

Seeing the numbers is solved. Acting on them is where it stalls

From reading a metric to fixing a page to checking the effect, the work still moves between teams by hand.

  • The team that sees is not the team that fixes

    Marketing owns the metrics; web, content and commerce teams own the pages. A shared dashboard does not hand the work over.

  • Every company runs different systems

    CMS, storefront, BI and messenger differ from company to company. One standard screen does not fit them all.

  • Measurement breaks off

    It is hard to line up when a change shipped with how the numbers moved, so nobody can tell what actually worked.

Why FDE

VIVI engineers work inside your team

Forward Deployed Engineering means our engineers bring VIVI into your organisation and work on site.

It does not end with a consulting report. What stays behind are integrations and agents that keep running on the systems you already use.

  1. 01DiagnoseMap your AI search position, systems and team structure
  2. 02ConnectWire the VIVI API and agents into your workflow
  3. 03ProveConfirm results through before-and-after citation and share
  4. 04Hand overHand operations to your team so they can run it themselves

How it works

VIVI slots in as one layer across your existing stack

Four agents take on the repeated judgement and execution, connected straight to the platforms you already use.

VIVI agent layerVIVI agents surround the five steps of your existing workflow (check metrics, hand off, edit pages, approve and publish, check results) and the tools you use (CMS, commerce, CRM, collaboration, data), working at each connection point. Approval and publishing stay with your owner.VIVI AGENT LAYERAgents run right after each daily collectionYOUR EXISTING WORKFLOWCheck metricsAI search visibilityHand offInternal messengerEdit pagesContent, product dataApprove, publishPage ownerHuman approvalCheck resultsPerformance reportThe tools you already useCMSAEM, WordPressCommerceShopify, Cafe24CRMHubSpot, SalesforceCollabSlack, Teams, JiraDataGA4, Adobe Analytics, SnowflakeResearch agentFinds new topics in Googleand Naver search demandMonitoring agentFlags sudden shifts in citationMorning brief via Slack, emailContent agentCompares with cited competitorsDrafts page revisionsProduct page agentTurns image-only product pagesinto HTML that AI can readConnector hubReads your platformsWrites draftsMeasurement, attributionMeasures impact next collectionTies AI traffic to leads, salesVIVI agentConnection pointYour steps and toolsStep a person decides

The Kick-off

Diagnose, deploy, prove, run. Four stages

From diagnosis to hand-over, we agree up front what each stage does and what it leaves behind.

8 wks

Pilot length

Prove one agent on live data

1 + 1

Brand and market

Start with one brand in one market

Before / After

Deliverable

Measurement report before and after

When the Prove stage ends, we review the results together against the success metrics we agreed, and decide whether to move on to Run.

  1. Discover 2 wksDiagnose

    • Baseline and competitive share
    • Map your system structure
    • Agree success metrics
  2. Deploy 4-6 wksDeploy

    • Build monitoring topics and prompt sets
    • Connect agents
    • Set up the approval flow
  3. Prove 4 wksProve

    • Ship revisions, measure at the next collection
    • Citation rate before / after
    • Weekly review and adjustment

    Checkpoint: review results against agreed metrics

  4. Run QuarterlyRun

    • Hand operations to your team
    • Quarterly performance review
    • Expand to more brands and markets

Packages

Three ways to start, sized to your scope

Each package includes everything in the one before it. Scope can be adjusted to the diagnosis.

Pilot

8 weeks

AEO Sprint

Prove one agent on live data

Contact us
Scope
Brands, markets
1 brand, 1 market
Agents
1 (up to draft)
Monitoring prompt set
1 set of topics and prompts
Connection
API access
Read
Your system integrations
None (read-only)
Delivery channels
AI chat, reports
Operations and security
Security, data
Standard data isolation
Support
Weekly review
Deliverables
Before/After measurement report

Metrics

How we judge results

Agreed with you before we start, and compared with the baseline from the diagnosis.

  • 01

    Answer presence

    Share of AI answers to target prompts that mention your brand

  • 02

    Citation rate

    Share of AI answers that cite your pages as a source

  • 03

    Share of voice

    Your brand’s share of answers against competitors

  • 04

    AI traffic

    Visits from AI answers to your site, and what those visitors do next

Broken down by AI engine (ChatGPT, Gemini, Perplexity, Google AI Mode, Google AI Overview, Naver AI Briefing) and compared with competitors on the same basis.

Built on VIVI

Starting on top of your own workflow

This is not a system built from scratch. We connect the data VIVI collects and analyses every day, and its execution engine, to your workflow.

  • ChatGPT
  • Gemini
  • Perplexity
  • Google AI Mode
  • Google AI Overview
  • Naver AI Briefing
  • Collect

    Six AI engines, every day

    Answers from six AI engines are collected and aggregated daily.

  • Query

    Ask from your AI chat

    Look up metrics, citations and keyword demand straight from the AI chat you already use.

  • Execute

    Execution engine

    GEO Page Optimizer, PDP Converter and Tech Audit handle page revisions, product page conversion and technical checks.

Use cases

Losing on "comparison" prompts, fixed through to publishing and leads

Platforms in useAdobe Experience ManagerSalesforce, PardotSlack
  1. 01 VIVIMonitoring agentDetects a citation drop on "alternatives to X" prompts
  2. 02 SlackMorning briefShares the prompts and competing cited pages in the team channel
  3. 03 VIVIContent agentDrafts a revised comparison page in your site’s design
  4. 04 AEMApproval workflowThe draft enters the AEM workflow and the owner publishes
  5. 05 PardotLead attributionTags AI-sourced leads "AI Search" and tracks them to opportunity

ResultSee the pipeline AI search created, right in your Salesforce reports.

Steps VIVI runsSteps on platforms you already use

FAQ

Frequently asked questions

  • Q.Can we adjust the scope?

    The package scope is a starting point. In the diagnostic meeting we review your team and priorities, then agree on which platforms, agents and operations to include.

  • Q.Could our data mix with other customers’ data?

    Data is separated by brand. It never mixes with other customers’ data.

  • Q.Could an agent change our site or systems on its own?

    Every write an agent makes waits as a draft and only goes live once your owner approves it. Writes use each platform’s own draft and approval features.

  • Q.How is access to our systems managed?

    Credentials are stored separately per customer, and we only take the permissions needed to write drafts. Your existing account permissions stay as they are.

  • Q.Can we see who changed what?

    Who changed what and when, and which features were used how much, are all logged and shared with you.

  • Q.Can you connect a platform that is not on the list?

    Yes. For platforms not listed, we map your system structure during diagnosis and agree the scope of integration.

  • Q.Can we start without a website?

    Yes. We choose a platform that fits your goals and team, then build the site with a structure ready for AI search.

  • Q.Can our team run it ourselves after the project?

    In the Run stage we hand operations over to your team. The Deploy package includes a runbook and the hand-over as deliverables.

Prove it first with an 8-week Pilot

We start by showing you where you stand in AI search and how you compare with competitors. It begins with a diagnostic meeting, a baseline measurement and a confirmed scope, and brings the experience we have built with clients across many industries.

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